Training
Technical training is included in the purchase price of WMS for all customers located in the Vancouver Lower Mainland (British Columbia). A minimum of six (6) hours of on-site training is provided at the customer's convenience. Please note that all training time provided by Technical Support Staff is provided at no charge.
For those customers that reside beyond the local area, please see our On-Site Training Packages document for complete details.
New Owners
Training for new owners of a Retail or On-Premise business that currently uses WMS is available either On-Site or by purchasing the current documentation. Please view/download the On-Site Training Packages document. Prices for ordering any of the Documentation, Manual(s) On-Site assistance or Videos are included in this document.
Current Owners
Additional training is also available for those current owners of WMS wishing to refresh their skills (or their staff) or to learn more about the many features available in this system. The On-Site Training Packages document includes prices for ordering On-Site assistance.
Videos
Videos describing the basic functions and navigation methods used throughout the system are included in the installation package and include all of the major screens used in the system. They may be run from any computer simply by inserting the Installation CD and selecting the Training folder. Speakers or a headset are required to monitor these videos. Don't have your installation CD? Please contact our Sales personnel to purchase these videos.
Manuals and Documentation
The following documentation and manuals are included with each installation of WMS:
- Flowchart of System - how to navigate using the Switchboards.
- Function Key Assignments - which of the 16 function keys opens what!
- Reports Manual - an example of every report available in WMS.
- Sales Manual (with Answers) - how to use the Sales, Point of Sale, Customer Information, etc.
- Setup Manual (with Answers) - how to setup the basic parameters for your store.
- Startup Guide - the basics for integrating WMS into your existing business effectively.
If you require additional copies of any of the above, please view/download the On-Site Training Packages and contact our Sales personnal. Prices for ordering any of the Documentation, Manual(s) or Videos are included in this document.